Our Support

Our technical and hosting support team takes pride in your satisfaction.


We utilize an optimized Rainforest based information management system to ensure that your support requests are handled efficiently.



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You can also get in contact with us by using one of the following email addresses:


support@janmedia.com - please use this address if you find any bugs in your web application emergency@janmedia.com - please use for hosting services support (e-mail, WWW, DNS)


or send a FAX to our Janmedia Support Team:


North America fax: +1 (703) 992-6656

Europe fax: +48 (71) 73 83 251